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Accruing and Using Vacation Time

Health and Wellness, Payroll
As summer is now in full swing, workers will now want to enjoy the warm weather. There are several factors one must plan when they are getting ready for their summer vacations. One of these facets is informing your employer of your upcoming time away from work and discussing how you wish to apply your vacation pay during this period. Employees in Canada receive certain amount of agreed upon paid time off each 12-month period. While this vacation can vary for each worker, it is legislated that every employee is entitled to vacation time off and at minimum two weeks of vacation pay. These two weeks of pay...

Updating Client Information

Business, Implementation
The day-to-day processes of your business can be disrupted when client information is not kept up to date. It is best to have regular reviews of such materials as it only takes one miscommunication to a client to cause confusion. To maintain a professional and reliable relationship with your company’s patron, the process of updating client information should start internally. The first step to updating client information is to look at your past communication logs with your client. These logs might include phone calls, emails, or physical documents. There may be conflicting communications that you have received from different client contacts, so it is best to make notes...

Following Up With Clients

Onboarding clients is a unique process. It can be simple but more often than not, you may have to put serious effort into it, no matter what industry you are in. Some would think that after a contract is signed, the job is done and you can move on to the next prospective client. However, your relationship with the client shouldn’t end after the onboarding process is complete. It’s important to follow-up with your clients and continue a working relationship with them. This provides many benefits for them and your company. You want to show your client that your goal is to help them achieve their business needs....

Maximizing Your Dental Benefits

Benefits, Health and Wellness, Personal Advice
Maintaining good oral hygiene is important for our overall health, which is why most employers make sure to include dental plans in their employee benefits packages. Even if you follow a diligent oral hygiene routine, it is always good to take advantage of your dental benefits to be certain there are no surprises. Your dental hygienist is a professional doctor that is looking out for your health and you should visit them just as often as you would your family doctor. It is highly recommended that adults visit their dentist regularly at least once a year, however some people may go sooner if their benefits plan allow them...

Increasing Employee Engagement

Business, Human Resources
A core part of human resources management is being on top of employee engagement. Disengagement is a common risk, which is why it is important for leaders to identify signs of engagement versus disengagement and how to improve the latter. Individuals engaged in their work may be optimistic, selfless and solution-oriented. They may go above and beyond what is expected of them and show a consistent passion for learning. When credited with praise, they pass that credit along to other team members. When they are in the wrong, they are accountable and accept constructive criticism.   Disengaged individuals tend to be pessimistic, self-centered, negative and egocentric. They may...