Customer Service – Not Just For Customers!
BusinessProviding exceptional customer service plays a large role in gaining satisfied and loyal clients. But did you know that applying these skills internally can often result in a satisfied and loyal workforce? The concept of Internal Customer Service may seem like common sense, but sometimes the hustle and bustle of a busy day gets the better of us, and can lead to missed deadlines or unanswered emails. Here are some reminders to ensure your internal customers are getting the same exceptional treatment as your external customers: Being present in their presence: When attending a meeting with a client, you would never think to scroll through your Twitter feed,...