PEO Canada Blog

No one wants to fall victim to fraudulent letters or scams and with today’s technologies, these cons can arrive in a number of ways, whether that be through direct mail or email. These letters sound convincing as they can impersonate an attorney, financial institution, or government agency. It is best to be cautious, especially when receiving unexpected communication, and learn how to detect warning signs. It is always a good practice to take a second look at an official letter or email and never click on the link provided or respond to a phone number included, even if your initial take is that the communication is real. If...

Whether tackling a new project or simply performing a routine practice, it is best to always assess if you have the proper resources to complete the task. Evaluating what you have at your deposal and how you can use these resources is key to be successfully in your goal.  The first step to complete while beginning a new project is to assess the resources you have at hand. This can be anything from materials and supplies you can use or any documentation and instructions at the ready. Once you have a realistic idea of what resources you have at your deposal, you can begin. It is best to...

As a business grows, so do the requirements of a business and its employees. Outsourcing these needs are beneficial as it allows a business to set focus on future growth, development, and goals. Some may be hesitant to outsource what would typically be considered “in-house” responsibilities but the first step when choosing to outsource these needs is to find a quality provider. Research any potential partners, look for how long they have been in their practice and whether they are willing to give client references. Both of these methods are great ways to find out if a potential partner is knowledgeable, open, and professional. Once an organization has...

The day-to-day processes of your business can be disrupted when client information is not kept up to date. It is best to have regular reviews of such materials as it only takes one miscommunication to a client to cause confusion. To maintain a professional and reliable relationship with your company’s patron, the process of updating client information should start internally. The first step to updating client information is to look at your past communication logs with your client. These logs might include phone calls, emails, or physical documents. There may be conflicting communications that you have received from different client contacts, so it is best to make notes...

A core part of human resources management is being on top of employee engagement. Disengagement is a common risk, which is why it is important for leaders to identify signs of engagement versus disengagement and how to improve the latter. Individuals engaged in their work may be optimistic, selfless and solution-oriented. They may go above and beyond what is expected of them and show a consistent passion for learning. When credited with praise, they pass that credit along to other team members. When they are in the wrong, they are accountable and accept constructive criticism.   Disengaged individuals tend to be pessimistic, self-centered, negative and egocentric. They may...