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Professional Employee Management

Customer Engagement Consultant

Customer Engagement Consultant

For the last 20 years, PEO Canada has been providing customized employer services to a wide variety of businesses, providing both our clients and their Canadian employees with exceptional group benefits, retirement savings, human resources, workers’ compensation, and payroll services. We are always growing and strive to be the very best partner for our clients.

An open concept office, a welcoming team, great benefits, and regular in-office team building events are hallmarks of our company culture. We take customer service seriously and know that our teammates are just as important as our clients. We like asking and answering questions, and bringing fun to our conversation and activities. Our management team supports and encourages those who are eager to learn and improve, and have fostered an environment of open communication for our employees. We believe in maintaining a strong work/life balance so that we have the resources and energy we need both at work and in our daily lives.


Reporting to the Customer Engagement Team Lead, this position will support the Business Development Consultants to grow new business and support existing client base by encouraging to use or expand their use of our services.

Duties include but are not limited to:

  • Participate in prospective prospect needs assessments and determination of the service solution.
  • Oversee and facilitate the on-boarding and off-boarding of clients.
  • Ability to provide Client support by directing them to the appropriate service team member.
  • Strong and effective relationship builder with the ability to influence across all service areas of our business to best support our Clients.
  • Communicate and work effectively with the Business Development Consultants and service team to source and secure business opportunities, growth and repeat business driving revenue.
  • Work with Business Development Consultants to implement and execute new client contract.

Required Skills

PEO Canada is based on the relationships we build with our clients and external employees. If you are energetic and self motivated, strong interpersonal skills, ability to thrive in a fast paced team environment, communication and client service skills with great attention to detail, we welcome your interest in this position.

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Contact Information

Tricia Willis