Miranda oversees human capital initiatives and metrics as the director of human resources for an American software development company. The company has a Canadian-based business entity that it supports with the help of an HR vendor. It is dissatisfied with the vendor’s poor level of customer service and lack of knowledge in regards to Canadian laws, compliance issues, and employer obligations.
The company was referred to PEO Canada, and it decided to outsource employer services to it. PEO Canada helped the company improve its HR programs and increase its employee satisfaction rating. As the company’s subject matter experts, PEO Canada’s team had thorough knowledge of Canadian HR practices and regulations. They provided a full turnkey solution with top program offerings, including an improved benefits plan and payroll system, and customer service that helped position the company as an employer of choice.
With PEO Canada as a partner, the HR department is now able to attract and retain key talent through its comprehensive and competitive Canadian HR programs.